Story Category: customer support
VOTEThe Unexpected Dream Team: Testers and Customer Support
Shanu Mandot
Testing teams can work alongside customer support teams. This can improve quality by: providing ideas for areas to test, triaging issues, learning from customers about how products are being used. The post The Unexpected Dream… … Read more
3 years ago in customer support, dee-ann, DelphiFeeds.com, General
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