2
votes
Vote UpVote

Support: how to help you best?

TMS Software Blog – For a long time, we offered our customers support via email and as of today, we still do. Several years ago, our customers requested a newsgroup as alternative for email support. So, we added a couple of years ago newsgroup support. More recently, our customers started requesting a web forum for support. And so we did. 2 months ago we finished the integration of a searchable web forum for support for our customers. It might be a subjective impression that the preference for newsgroup support is a bit on the decline. Is the preference for direct email support still as prevalent as it was years ...
Favorite? Off-Topic? 2010-07-11 14:00

Statistics

Visits: 515
Votes: 2
Favorites: 0
Off-Topic: 1

Visits by Source

User Actions

Users who voted for this posting

ezboy
stukelly
Subscribe:
Contact us to advertise on DelphiFeeds.com

Community Links

Torry Firebird News

Sponsor

 
Please login or register to use this functionality.
(click on this box to dismiss)