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Support and how it should work.

Rob's Technology Corner – During our XE to XE6 upgrade project, we felt it was time to redo our build process.We are using FinalBuilder and ContinuaCI produced by VSoft Technologies in Canberra, Australia.During the process we ran into some minor bugs, in the product.    We also had some major and minor feature requests. Anytime I ran into one of these, I would shoot off an email to the product support email address.   Sending an email to them would result in a automatic Ticket Number response email from the FogBugz software they are using.   I don't know much about FogBugz, but as customer I love ...
Favorite? Off-Topic? Robert Love @ 2014-05-06 18:59


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